This Privacy Policy explains how Consumer EnGauge, operator of VA Refi Clinic (collectively, “we,” “us,” or “our”), collects, uses, discloses, and safeguards information you provide through this website.
1. Information we collect
We collect contact details, property and mortgage information, military service information, estimated credit range, unsecured debt balances, and refinance goals that you submit. We may also collect limited device, browser, referral, and site-usage information through cookies and similar technologies.
2. How we use information
- To respond to your inquiry and match you with independent, licensed lending partners.
- To contact you by telephone, SMS/MMS, email, or mail as authorized by your consent.
- To prevent fraud, comply with law, and improve site performance.
3. How we share information
We may share submitted information with Consumer EnGauge affiliates, licensed lending partners, and service providers that support your request. We do not sell Social Security numbers or financial account numbers.
4. Your choices
- Reply STOP to a text to opt out of text messages.
- Ask to be removed during a call or contact us to revoke consent.
- Request access to, correction of, or deletion of your personal information.
5. Security and retention
We use reasonable administrative, technical, and physical safeguards. No internet transmission or storage method is completely secure. Information is retained only as reasonably necessary for the purposes described and applicable legal obligations.
6. Children
This service is not directed to people under 18, and we do not knowingly collect their information.
7. Updates and contact
We may update this policy periodically. Questions or privacy requests may be submitted through the form on our home page.